About Us

 


Gates Automotive Group began as a family owned business in 1986. Today, we consist of four automotive dealerships located throughout Connecticut: Columbia Ford KIA, Gates GMC Buick Nissan, Premier Chevrolet and Putnam Chrysler Dodge Jeep Kia. Our services include the sale of new and used cars, trucks and SUVs -- including commercial vehicles.

 

Our four dealership locations provide Automotive Service and Repair on all makes and models of vehicles, and we offer preventive maintenance and repair services to fleets as well. Each of our locations -- in Columbia, North Windham, Putnam, and Brooklyn, CT has a fully stocked Parts Department, including OEM and aftermarket parts for you car or truck. Our stores also sell related automobile accessories and automotive collectibles and meorabilia. Our state-of-the art Body Shops offer free estimates, 24 hour towing, glass repair, and lifetime warrenties on our work. With computerized paint mixing, our goal is to restore your vehicle to pre-accident condition.

 

With our Spotless Auto Wash and Appearance Center in North Windham, CT, you can stop by for a speedy car wash or complete vehicle reconditioning. We have renovated our car wash facilities -- now offering a comfortable lounge area.

 

 

We Will Take ANYTHING in Trade!

Boats, Goats, Planes or Trains!!


we take anything in trade

 


Looking for a new car of truck, look no further! View our extensive selection of new and pre-owned vehicles. Call us today at Columbia Ford KIA, Gates GMC Buick Nissan, Premier Chevrolet or Putnam Chrysler Dodge Jeep Kia and speak with a sales consultant. Some of our common trades include campers, tractors, jewelry, precious metals, antique cars, AND we will even trade land!

 

Gates Gets It!!

 

 

We are a member of the Windham Area Chamber of Commerce, and our dealerships sponsor of a variety of local charity events and fundraising activities.

 

All customers receive a survey to provide feedback on your experience with us. To ensure your satisfaction, we have a full-time Customer Relations Manager on staff.

 

As a demonstration of our appreciation for your business, we host a bi-annual customer appreciation party.

 

Our facilities are spotless and clean, inside and out. At Columbia Ford KIA, our Greeter's Booth offers free refreshments, bottled water, and complimentary coffee and hot beverages. Additionally, our Thunderbird Cafe serves fresh breakfast and lunch specials daily.




 


Our Customer Lobby Waiting Areas are comfortable, with leather seating, flat screen tv, a wide selection of current magazines, and fireplaces. Free Wireless Internet Access is available in our waiting areas too.

 

To keep your children entertained, we provide a children's play area with X-Box video games at our Columbia store.

 

Gates Automotive Group dealer locations offer plenty of free and easy parking on-site, with handicapped access. Valet parking is also available at Gates GMC Buick Nissan for extra convenience when you bring your vehicle in for service.


Free Telephone Service in our customer waiting areas -- Toll free 800 number for customer convenience.

 

 


To Our Valued Customers:

Thank You for choosing a Gates Automotive Group dealership! We are very aware of how difficult it is to select and trust an organization with your vehicle needs. We feel honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a vehicle, having your vehicle reconditioned, service related issues, body repair, or your need for parts or accessories for your current vehicle. We want you to be able to come to one place where you will feel comfortable, and be treated like a friend -- not a number.

Our facilities have been designed with you and your convenience being our utmost concern. We hire friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our "unique" showrooms will entertain, as well as display our fine automobiles.

Welcome to the Gates Automotive Group Experience -- where we will do everything in our power to earn and retain the trust you have placed in us.

Sincerely,
Craig M. Gates, Dealer Principal